Privacy Policy

We are committed to preserving the privacy of all visitors to our website and will treat the information we receive as confidential. We will comply with applicable UK Data Protection and consumer legislation from time to time in place. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you
When you visit, register or order products on our website you may be asked to provide certain information about yourself including your name and contact details . You agree that we may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.

Use of your information
Your information will enable us to provide you with access to all parts of our site and to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information
we collect so that we can administer, support, improve and develop our business.

Disclosure of your information

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

Besides what we describe in this Privacy Policy, we do not maintain any personal information obtained from children through this website in a retrievable form.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Participation by children – general

We encourage parents, guardians and teachers to spend more time online with children and to participate in the activities offered on this site. If your child is younger than 13, we may ask you to play an active role in safeguarding his or her privacy (and supervising his or her activities) when using the site.

We do not ask children to disclose any more information than is reasonably necessary to enable them to participate in an activity on our website and to improve the website. 

Participation by children – need for parental consent

If children send us their details by email or via the pop-up box, we’ll keep their details so we’ll know where to send them news and updates about Vampirates. However, we will not send them any information if they tick the boxes to let us know that they don’t wish to receive this information. If a child is under 13 years old, we won’t send news or updates unless a parent/guardian has given his or her consent. In any case, we won’t pass child’s details to third parties.

Parental consent to further contact is exempted where Information has been submitted in accordance where the rules of a competition or promotion require parental consent as a condition of participation. In that case we will hold such Information only for purposes of administering the competition or promotion. We will not, and may not, require children give us more Information than is reasonably necessary to take part in any such competition or promotion. The Information will be immediately removed from our records once the administration for the competition or promotion is completed.


Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site.

Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by the privacy settings for your web browser, (usually located under the Tools menu. Choose Options, then Privacy,) although, in that case, you may not be able to use certain features on our site.

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.


All comments, queries and requests relating to our use of your information email